Privacy Policy
Data being processed and your rights
We process basic data such as name, email, phone number, and other similar non-sensitive information given to us by people themselves, or given to us by our customers, who certify that they've gotten that information legitimately.
We also store incidental information, such as IP addresses and clicks on links in emails or, in some cases, visits to websites.
We are processing this data in order to send you emails or text messages that you have requested, and to make offers for products that you are likely to be interested in.
You may of course at any point request that we stop sending you more information, or that we delete the information that we have on you.
We are storing that information in the Amazon Web Services (AWS) cloud, as well as sharing it with SendGrid for sending emails, and Twilio for sending text messages.
We offer you choices regarding the collection, use, and sharing of your personal information. You are not required to provide any personal data.
Your information may in some cases end up with Sentry, which we use for tracking errors on the platform.
You have a right to access your personal data.
At any point you may ask us to delete your information.
GDPR stuff
We keep our data records until they're explicitly deleted, either because someone asked us to be forgotten, or because a Simplero account was closed.
We store them in a database running behind several layers of security.
In the event that we discover a data breach, we will promptly communicate about it on status.simplero.com.
Privacy Shield stuff
Enlightened Alliances, LLC dba Consciousness Campaign complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Through its service platform, Enlightened Alliances, LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov.
In compliance with the Privacy Shield Principles, Enlightened Alliances, LLC commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact the Consciousness Campaign by sending an email to: support@consciousnesscampaign.com. Through its service platform, Enlightened Alliances, LLC has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU.
Please note that we are not yet Privacy Shield certified. We're working on the certification, and will update our terms as soon as it's been accepted.
Our organization is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
You may, under certain conditions, invoke binding arbitration.
We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may be liable in cases of onward transfer to third parties.
We began following the Privacy Policy rules on April 1, 2018.
Anonymous data collection and use
To maintain our website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the website. Your IP address is the number assigned to computers connected to the Internet. This is essentially "traffic data" which cannot personally identify you – it is all anonymous – but it is helpful to us for marketing purposes and for improving our services.
Use of "cookies"
We may use the standard "cookies" feature of major web browsers. Cookies are small pieces of data stored on your computer that contain information about the user. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our website other than cookies.
Cookies help us learn which areas of our website are useful and which areas need improvement. You may choose to disable cookies through your web browser’s settings.
Cookie information is only used when communicating with users as per their indicated preferences and as needed for service-related communications. Third party content that may be displayed on our site may also contain their own cookies, but we have no access to or control over any information collected by third parties through our website.
First-party cookies that we can set:
Name | Purpose | Explanation |
---|---|---|
_simplero_session_id | Strictly necessary | Stores info on what you are currently doing on the site (e.g. a purchase) |
_simplero_autologin | Strictly necessary | Enables cross-domain logins |
simplero_hide_welcome_back | Preferences | Controls whether a "Welcome back" message shows for logged in users. |
(number)-shown | Preferences | Controls whether a given pop-up modal shows. |
simplero_object_id | Preferences | Passes in information on the current context when coming from pages hosted by third parties. |
affiliate_id | Statistics | Remembers which affiliate directed you to the site. |
affiliate_for_program-(number) | Statistics | Remembers which affiliate directed you to the site. |
blog_post_(number) | Statistics | Remembers whether you've seen a blog post already. |
message_(number) | Statistics | Remembers whether you've seen a message already. |
landing_page_(number) | Statistics | Remembers whether you've seen a landing page already. |
(number)_converted | Statistics | Remembers if you completed an action on a modal pop-up. |
simplero-utm-params | Statistics | Passes in traffic source information when coming from pages hosted by third parties. |
simplero-last-referring-site | Statistics | Passes in traffic source information when coming from pages hosted by third parties. |
No guarantees
We pride ourselves on excellent and prompt customer service. We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or the introduction of new facilities or services. We, of course, try to limit the frequency and duration of any suspension or restriction because we want you using Simplero as often as possible.
We take every precaution to protect your information. When you submit sensitive information via Simplero, we do have security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you. However, due to the nature of the Internet, we cannot completely ensure, warrant or guarantee the security of any information transmitted to us or through our services. Submitting information is done at your own risk.